Blueberry Pediatrics uses Photon to help patients get prescriptions 5x faster and save time for prescribers

Blueberry Pediatrics is a telehealth company that provides virtual care to children and their families. Their mission is to make pediatric care super accessible and ultra-convenient for parents and caregivers, all through their easy-to-use online platform.

Their goal? To ease patient frustrations at the pharmacy and eliminate tedious tasks for clinicians during the prescribing process. The constant hassle of gathering information from patients and parents, along with the slow handling of issues, made choosing Photon an easy decision. It was a no-brainer!

By switching to Photon, Blueberry aimed to reduce patient frustration and wait times while enhancing the prescribing experience for clinicians. Photon delivered beyond expectations!

Patients now get prescriptions up to 5x faster. Photon helps patients navigate out of stock pharmacies by rerouting their prescriptions on their own. When a medication is out of stock, patients will know well before arriving at the pharmacy, and won’t need to speak to a provider to get a new prescription.

At Blueberry, prescriber throughput increased enough that the company was able to expand their practice into other states without hiring new providers. They were able to save 6x their investment in Photon in customer support and physician costs. Photon also saved them 4+ weeks of engineering work and costs by providing an in-app prescription management feature. Photon improved care speed by eliminating downtime and relieved the customer support team by handling Rx management workflows.

Since purchasing Photon, Blueberry has been able to refocus on their core mission — caring for patients — without the hassles of prescribing or pharmacy issues.

Blueberry’s CEO, Harrison Gordon, shared the following testimonial in March of 2024:

Photon is the e-prescribe partner we’ve been looking for since the beginning. They’re the only pharmacy prescription solution that is both tech-forward and effective, while also being really easy to work with. Our families love being in charge of their prescriptions, and are able to receive them 2–5x faster than before. We’ve been able to increase our doctor’s throughput since they are no longer going back-and-forth with patients or pharmacists when prescriptions are out of stock.

Blueberry isn’t the only customer giving time back to their patients and enjoying a positive ROI. If you’re interested in using Photon to prescribe, visit photon.health to learn more about how we can save your practice time and money or reach out to us at sales@photon.health.